Mechanism of Action
With over thirty years of actual market experience. We were able to set up a separate system that is aligned with the new initiatives in the many divisions and sectors we collaborate with, as follows:
Site Inspection
One of our experts meets the client and listens to his requirements. He then inspects the site, prepares a technical report on its current status, and suggests the best resolutions aligned with the client’s aspirations.
Appropriate Services Determination
The communication services or security systems team works on identifying the best solutions that can be used to attain the highest levels of safety and reliability, and then implements the essential systems and equipment.
Contracting Phase
We hold a meeting with the customer to discuss the agreed-upon system and the privileges we will provide, as well as the implementation time, pricing, warranty, and quality policies.
Implementation Phase
After we sign the contract, we will proceed to prepare the execution plan for our missions in a timely, efficient, and professional manner. We also allow our clients to follow up, test systems, and make any necessary modifications.
Free Follow-up
In order to earn our clients’ satisfaction, we not only execute or complete the project; we also provide a free warranty and follow-up program for a full year commencing from the date of installation.
Maintenance work is performed in coordination with the customer care team following the submission of a maintenance request and is overseen by the most competent experts and technicians.
Warranty and quality regulations
Our quality and warranty standards vary based on the requested service or product. Here are more details:
Maintenance Contract Privileges
This is about services that are not bound by annual contracts.
As for annual contracts, they include the following:
